Dejana Truck & Utility Equipment’s warranty covers only equipment and bodies that are subjected to normal use and service for which they were intended. Our obligation under this warranty is limited to either the repair or the exchange of components, provided that in our judgment the part or workmanship is defective. This warranty supersedes all previous warranties, orally agreed to, written, or implied, and becomes void upon modifications not authorized by Dejana Truck & Utility Equipment Co., LLC.
Coverage, Terms & Procedures
Dejana Truck & Utility Equipment Co., LLC. offers various product lines with varying terms, those terms are as follows;
Bodies: 3 Years
Parts (Electrical & Hydraulic ): 3 Years
Hoists: 3 Years
Paint & Finish: 1 Year
DuraRac® R Series Van Interiors – 3 Years – 36,000 Miles
DuraRac® D Series Van Interiors – 1 Year
DuraCube®, DuraBox® & DuraMax® Cargo Bodies – 1 year
Dejana® Hub Drives & Reel Carriers – 1 Year
All Components of the Dejana products not manufactured by Dejana Truck & Utility Equipment Co., LLC. (including paint) are covered by the warranties of the respective manufacturers. Credits for these items will be issued only after receiving credit from those manufacturers. Material and labor reimbursements must be authorized prior to work being done. Returned merchandise must be shipped prepaid to Dejana Truck & Utility Equipment Co., LLC. with the appropriate warranty forms and information supplied for the claim to be processed.
What is NOT Covered
Dejana Truck & Utility Equipment Co., LLC. is not responsible or liable for loss of time, cost, labor, material, profit, or direct damages caused by defective products. In addition, rental of vehicles or equipment, truck lettering, or any other damage incurred to items not installed by Dejana Truck & Utility Equipment Co., LLC. are not covered by this warranty.
Further, installation of parts, components and equipment that are sold by Dejana but not installed by Dejana are installed at the risk and expense of the purchaser. Compliance with applicable motor vehicle regulations is the responsibility of the installer. Dejana Truck & Utility Equipment Co., LLC. does not assume any liability for damage to a motor vehicle, or any other damages that may occur, resulting from the installation or use of the equipment.
Dejana Truck & Utility Equipment Co., LLC. Commercial Warranty Statement – Rev. 05/09/2022